The Leadership Method

Privacy Policy

Last updated: November 2026

1. Who we are

The Leadership Method Ltd ("we", "us") is the data controller for personal data collected through this website. Company number: 16907140. Registered office: Pete Hall, Colchester Road, Colchester, CO5 7LN. ICO registration number: ZC160859. Contact: ashley@the-leadership-method.com.

2. What we collect

  • Booking details: each attendee's name, email address, company and job title, and the purchaser's email address.
  • Payment details: handled directly by Stripe. We receive confirmation of payment, the amount and a payment reference; we never see or store your full card details.
  • Communications: messages you send us about your booking.
  • Technical and advertising data: only if you accept optional cookies — see section 6.

3. How we use it and our lawful bases

  • To process your booking, take payment and send confirmation and event emails — performance of a contract.
  • To administer the event (attendee lists, capacity, refunds, answering queries) — contract and our legitimate interests in running events properly.
  • To keep financial and tax records — legal obligation.
  • To measure our advertising with the Meta Pixel — your consent, which you can withdraw at any time.
  • Marketing emails — only if you tick the optional box when booking (your consent). You can unsubscribe at any time by emailing us.

4. Who we share it with

We use trusted service providers who process data on our behalf:

  • Stripe — payment processing.
  • Our website, database and hosting providers (Lovable and its infrastructure providers) — to run the site and store booking records.
  • Our email delivery provider — to send booking confirmations.
  • Meta Platforms — only if you consent to advertising cookies.
  • The event venue — attendee details are not shared with Colchester Golf Club.

We never sell your personal data. Some providers may process data outside the UK; where they do, appropriate safeguards such as the UK International Data Transfer Addendum or adequacy regulations are used.

5. How long we keep it

Booking and attendee records: 12 months after the event. Financial records: 6 years, as required by UK tax law. Unpaid, abandoned bookings are released automatically and removed from active bookings.

6. Cookies

Essential: storage needed to run the site, remember your cookie choice and complete secure checkout. These don't need consent.

Optional advertising (Meta Pixel): measures whether our Facebook and Instagram adverts lead to bookings. It does not load until you click "Accept optional" or switch it on in Manage preferences. You can change your choice any time using "Cookie Preferences" in the footer.

7. Your rights

Under UK GDPR you have the right to access, correct, delete or restrict your data, to object to processing, to data portability, and to withdraw consent at any time. To use any of these rights, email ashley@the-leadership-method.com. We'll respond within one month.

If you're unhappy, you can complain to the Information Commissioner's Office at ico.org.uk or 0303 123 1113. We'd appreciate the chance to resolve it with you first.

8. Changes

We may update this policy. The latest version will always be on this page.